From Our Founder
My name is Scott Bergstrom, and I have been a builder for 30 years. My entire adult life has been in the construction industry. I love to build things. I equally get satisfaction from helping others make their vision a reality. These two things seemed perfect to blend together as I start what is now my third company.
During my time in the construction industry I noticed a consistent theme when it came to faucets of all types, but particularly those related to bathrooms. While I found plenty of sources, none of these businesses catered to both the DIY-er and the professional builder alike. Just as concerning to me was the customer experiences left a lot to be desired. Some good companies, but nothing that I was hoping to find to help my projects or my clients. I founded Faucet Specialists to fill that void.
At Faucet Specialists, our mission is to provide high quality faucets, shower systems, and accessories with an exceptional customer experience.
We ship directly from our manufacturing partners. This guarantees two things for our customers: First, the products are shipped quickly to minimize the time you have to wait to get your new cabinets; Second, your cabinets are protected the way the manufacturer wants them to be so it arrives in the best possible condition to your doorstep.
We partner with companies that hold the same high standards that we do. I am personally involved with our vendor selection process. We look at each partnership as if we are installing the products in our own homes. This is the best way to do business with our manufacturing partners, and it is the best way to provide quality products to our customers.
My personal promise to you, our customers, is straightforward:
- We are your faucet experts.
- We will offer you access to the highest quality manufacturers in the industry.
- We will provide an exceptional customer experience.
- We will be here to help you as much or as little as you need while making your important purchase.
If we fail to live up to our promise to you, I ask that you to reach out to us at firstname.lastname@example.org and let us know. Each of our support emails comes through to my attention to personally guarantee that we are meeting our commitment to you every day.
I hope our store provides exactly the products and solutions you are looking for to complete your projects - large or small. I look forward to hearing from you about the good things our team is doing, I equally look forward to hearing how my team can continue to improve our process, products, and services.
Thank you for choosing Faucet Specialists, and best wishes on the success of your project. Our team would love to see a picture or two of the finished work if you would like to share when you are completed.
All the best,
Scott Begstrom, LEED AP